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Tedious Supply Chain Jobs Turn Away Good Talent

Processing orders in Chicago, 1937; image by gallimafry.blogspot.com, CC license In the most recent annual Deloitte supply chain study only 38% of executives felt they had the right skills in their organizations. Why? Theories range from supply chain not being cool for new grads, to the predominance of men in the function (scan the room […]

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Can Order Processing be “Touchless”?

Image: Loaded container ship in the Houston Ship Channel, by Louis Vest, CC license There’s a debate going on in B2B commerce about “touchless” sales order processing. Touchless just means you don’t need a human to watch, review, check, or do anything else to an order when it’s received from the customer, like making sure […]